RON W. DOWDA

IT Project Management | IT Operations | Data Center & Service Desk Leadership

Executive IT leader focused on customer outcomes, operational excellence, and disciplined delivery.

I bring extensive experience in IT customer services, IT service desk management, IT program and project management, AI-assisted consulting, IT operations management, data center service and management, creative IT support, and leading IT support engineers.

What I have enjoyed most throughout my career is building trusted relationships, stabilizing and improving operations, and delivering projects that make technology reliable and valuable for the people who depend on it. I am seeking an equal leadership role where I can continue driving high-quality outcomes, measurable service improvement, and team success.

Customer-centered leadership Mission-critical environments Infrastructure & deployments Service desk excellence Data center operations AI-assisted delivery

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Career Portfolio

Executive BIO

A high-level professional biography highlighting leadership, delivery discipline, and mission-critical expertise.

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SWOT Assessment

Executive candidate SWOT focused on strengths, growth areas, opportunities, and market considerations.

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LinkedIn Detailed Career

Detailed career history and role-by-role impact (aligned to an executive hiring review).

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Project Engagements & Outcomes

Two selected engagements (2 pages) with scope, my assignment,outcomes, and visuals.

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General Cover Letter

A concise, leadership-focused cover letter suitable for IT operations and project leadership roles.

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